Monday-Saturday 8am - 5pm
Evening & Weekend Emergency Repair

FAQ

Are you a licensed and bonded company?

YES.  Burden Well Drilling is licensed, bonded and insured.  We are licensed by and follow the guidelines of the the Arkansas Water Well Construction Commission.  

Do you work on old wells?

Yes.  We can reline old wells and put a packer around rusty pipe to seal off contaminates. Sometimes wells are beyond repair, but often a new liner will work.

What is the average cost to drill a new water well in this area?

On average (and each well is different, depending on many variables like the depth to water), a 300 FOOT WELL may cost between $6,000-7,000.  This includes the drilling of the well, the pump and pressure tank system, and installation.

Do you add multiple hydrants?

Yes.  We can add multiple hydrants.  We just need to visit your location in advance and be aware of other buried lines, tanks, etc.  We install outdoor frost-free hydrants.

Are you affiliated with the Arkansas Water Well Contractors Association?

YES.  We are members of the Arkansas Water Well Contractors Association.  This group of licensed well contractors maintains the highest business and environmental standards and works to assist, promote, encourage and support the interest and welfare of the water well industry and those served by it within the State of Arkansas.  The group works to educate and promote the latest methods of drilling and practices in the industry to benefit all involved.

What is the difference between a pressure tank and and pressure pump?

The pressure pump draws water from the source (the well) and raises the pressure in the home system to a preset limit.

A pressure tank prevents rapid and unnecessary pump motor cycling. It helps provide a constant pressure level between pump cycles.  Pressure tanks are available in different sizes; it's important to have the right size tank to handle your demands. A tank too small will result in too many pump cycles.  Pressure tanks are rated by horsepower and gallons per minute.  Average tank sizes are 7/10/15/20 gallons per minute.

A pump pressure switch monitors the pressure in your home water system.


Where is the best location to drill a well?

There are several factors that need to be considered when deciding where to drill a well.  The best way to find the right location is to ask an expert to come out to the possible location to give face-to-face advise.  Here are a few important tips:

  • Think of the current location of buildings now and where they might be in the future

  • Avoid drilling too close to septic systems or utility lines.  We recommend 100 feet away from your septic system

  • Avoid drilling close to other contaminants such as water bodies, animal enclosures, and garbage/recycle piles

  • Always check the minimum distance allowed to drill from septic systems and property lines

How much will I have to drill?

It all depends on the geology of your area.  Some wells require more work to dig than others because of the differing types of rocks and depth of the water.  We can give you a more in-depth analysis and cost estimate when we survery the area.

How much water do I need?

The average person uses between 80 and 100 gallons of water each day.  Here are some average consumption rates to think about:

Bath/Shower    The average tub is 36 gallons and showers use around 2 gallons per minute
Dishwasher
Around 20 gallons per load         
Washing Machine    
Newer models use on average 25 gallons, but old models use up to 40 gallons per load
Toilet
Newer models use 1.2 or 1.6 gallons per flush, but older models use 3 gallons
Outside Watering
2 gallons per minute
Handwashing and Shaving
1 gallon for each use


Which pump is best for my well?

A good pump is one that is big enough to keep up with your daily water usage, but not so big that it is overpumped.  We will determine which is the best pump for your needs so that it reaches its potential lifespan and efficiency.

I think my well is running dry. How do I know?

Here are some common symptoms of having a drying well:

  • Air in the water

  • Low water pressure

  • Takes longer than usual to build pressure

  • You run out of water after high usage such as watering the lawn

  • Your neighbors also have these problems

However, just because your well has these symptoms doesn't mean it is running dry.  Sometimes a well can have pump failures which pose the same problems.  An easy way to check if your well is truly running dry is to take out the pipe from the pitless adapter.  If the well only has a pump failure, we can help you find out exactly what the problem is.  If your well has run dry, we can help you explore more options to get your well back to its old state. 

What are the possible options if my well runs dry?

Each person will have a different scenario, but there are many options to explore. 

We might consider deepening the well or adding a reservoir tank to it.  In some cases, we might have to dig an entirely new well. 

You can also try reducing your water usage to allow the aquifer to replenish its water.  Another option is to update or improve the efficiency of your sprinkler system and appliances that use a lot of water.

Will I need to build a well house?

A well house protects the working components of the pump from nature.  If there is room in your house or another building, you can put the pressure tank and controls there.  Usually, this is a basement.  You could also consider putting everything in a pit which clears room in your house and gets rid of the need for a well house.

What do I do if there is sand in my water?

As water moves underground, it carries along with it materials such as sand.  Sometimes in the spring and fall, this is a normal occurence!  If you have sand in your water, you can try running a faucet until the water clears.  If this doesn't work, you can add filters to your well to catch the materials before they leave the faucet.  If the problem persists, you may need to have repairs done on your well.

Will I need permits for my well?

Yes, you will need to obtain a permit to construct your well.  The legalities may be different for each county, so check your local permit laws.

Once a well is drilled, we generate a well report and turn that into the state with your well GPS reading, record of strata drilled, and other information.  

What if I don't want or need my well anymore?

First, you should call us to schedule an appointment to get the work started on the abandonment process.  A well should be properly abandoned so that holes are not left open in the ground.  People and animals can fall into the well and become hurt or trapped.  Also, surface contaminations can enter directly through the hole into the groundwater which can contaminate other wells and water bodies.